8/13/2012

Celebration

It's been a while, but today is a great day. I just picked these up from FedEx


Those are the thing I've been waiting for the last 18 months. And now they're in my hands. My dear fellow Mark from FordProbeStore had _some problems_ and couldn't deliver them successfully to my doorstep in 12 months, and coulnd't refund me in 3 months. Luckily, when I was about to make a claim to European Customer Community (ECC) I stumbled upon a phrase, which made it possible for me to ride the car this year after all.

Because let's face it, Mark would've never ever refunded me or have got me the parts. WARNING to all of you associating with him (www.fordprobestore.co.uk), I strongly suggest that you use a credit card when purchasing from him, especially if it's a big order like mine. I know that he is the only merchant of some of the parts for Probe in the whole Europe, but he has some big issues running the business that I don't have energy to get into. You can imagine the amount of emails we exchanged during this year and I got it all; lies, uncaring replies, sorry excuses..

Anyhow, I got my money from my bank since it turned out in a case of undelivered goods, they are responsible to refund me. So THANK YOU Nordea (my bank), I will always be your customer. One day the money just popped into my card account and they even paid me interest. I then ordered the parts from RockAuto for nearly 100€ cheaper than what Mark asked for them, and after 6 days they were in the Customs. THAT'S proper customer service to me!

Fact is, I try to use the services of small companies; in exchange for expert tips and good customer service, I can pay a little more. But lately, I've got shittier service from small companies than from a vending machine. I think it's because they are struggling and at some point they just want to give up, I know how hard it is to compete against those massive companies. But you people running the small companies, you gotta hold on to what makes the big difference between you and the big companies; passion, knowledge, experience and customer service. If you can't give that, you are no good to anyone.

Anyhow, I was near by my garage for other reasons so I used the little time I had to prep the car a bit further. I sorted all the electrical gremlins I had, while I had the seat off for ABS unit maintenance I also set my power steering to 10% tougher steer. Yeah, you can do that in a Probe GT ;>


I also put the blower control unit back in and put together the interior a bit further. Then I had to leave. What I still need to do is solder the LED lighting to the buttons which allow other light color than green to come through, change the oils, put the rest of the interior in, install the ABS sensors and hope it all works fine.



I will have to save some money for the inspection, but by the end of this month I should be driving the Probe. :)) Quite handy, since the inspection on my Mazda is running out and that guy won't get a stamp just like that, exhaust broken, 6 big corrosion holes, rear axle corroded, loose suspension sounds coming from the front..

Anyhow, shake that bottle and make it pop!

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